From March to August 2022, I did a six-month internship at Huawei, where I was an Internet Product Operations Manager. As a multinational technology company, Huawei has mainly provided communication equipment and consumer electronic products.
In order to bring the digital world into everyone, every family, and every organization, and build a smarter world where everything is connected, our department is committed to creating a unique Huawei Mall. Looking back on my six months in Huawei, my colleagues and I have participated in several projects together, including the 520 event planning and the 618 promotion. My main job is to be responsible for conducting research and analysis of user needs, market needs and business needs, constantly optimizing customer product experience, and improving user activity and stickiness. At the same time, I need to pay attention to the product feedback of competitors and users at any time, so as to improve and optimize our original operation implementation plan. In order to complete these tasks, I must develop unique product and user experience analysis capabilities and opinions, and I am also required to continuously improve my logical analysis capabilities and innovative awareness. The short six-month internship made me deeply realize how important the internship experience is my future study and life. As a communication science student, I can apply these statistical models of SPSS to my research on customer needs. , The conclusions drawn were affirmed by colleagues in the department, which greatly encouraged my self-confidence.
However, during this period, I also faced a series of challenges. At the beginning of the internship, I wasn’t able to do well in the new job. Colleagues have their own projects, so I’m reluctant to seek their help all the time, but it also makes me less efficient. So I first searched for relevant knowledge on the Internet, and then summoned up the courage to ask my colleagues for help, and they were very enthusiastic to help and answer any questions I had. With every internship or new job, don’t be afraid to ask for help.
In addition, after various needs research and analysis, I have to report my results to colleagues and leaders through PPT. So I taught myself how to make PPT on the Internet. Of course, at the beginning, my PPT was neither standardized nor concise enough to present the information I wanted to convey. But my leader was very tolerant and kept giving me suggestions for revisions. Now I can make very professional and beautiful PowerPoint, and it has even become my favourite job.
All in all, I benefited a lot from this internship. Not only met many experienced colleagues, but also improved my personal professional skills. The most important thing is that in the future study, I can learn the corresponding skills in a more targeted manner and lay a solid foundation for the future work.